Shipping policy
Shipping Policy
Vistora
At Vistora, we aim to deliver your orders safely and on time. Please read our shipping policy below.
Order Processing
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Orders are processed within 1–3 business days after order confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
Shipping & Delivery Time
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Estimated delivery time is 3–7 business days, depending on the customer’s location.
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Delivery times may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
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Shipping charges, if applicable, are clearly shown at checkout before payment.
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Any free shipping offers will be announced on our website.
Delivery Address
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Customers must provide accurate and complete shipping details.
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Vistora is not responsible for delays or failed deliveries caused by incorrect address or contact information.
Delayed or Lost Orders
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Although we try our best to deliver on time, delays may occur due to courier services.
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In case of a lost shipment, customers should contact us, and we will assist according to the courier company’s policy.
Damaged Packages
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If your order arrives damaged, please contact us within 24 hours of delivery and provide clear photos of the package and product.
Contact Information
For shipping-related questions, contact us at:
📧 Email: ha hBahi806@gmail.com
📞 Phone: 0305-5805340